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Fastest route for support. Open the bot and use the Help button.
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For refunds, billing and legal notices. Include your transaction ID.
Support hours: Monday – Saturday, 10:00 – 19:00 IST.
Requests sent outside these hours are answered the next working day.
Before you write, please include
- Your Telegram ID — shown by the bot on the /start screen.
- For payment issues, the Transaction ID and date of payment.
- The shortlink or domain concerned, if applicable.
- A short description of the problem and what you expected instead.